Creating a CNAME record for any of the domains or subdomains that you've got in the hosting account allows you to direct it to a different domain/subdomain. The forwarded Internet domain will lose all of its records - A, MX and so on, and will take the records of the Internet domain it's being directed to. In this light, you can't create a CNAME record to forward your domain to a third-party company and keep a working email service with the first hosting company. It is also important to note that a CNAME record is always a string of words and not a number as it is commonly wrongly identified as the A record of the domain address being forwarded. One of the major uses of a CNAME record is to point a domain which you own through one provider to the servers of another provider assuming you have created a site with the latter. This way, the Internet site will appear under your own domain address, not under some subdomain provided by the third-party company.
CNAME Records in Shared Website Hosting
In case you have a shared website hosting plan from our company and you want to set up a CNAME record, it'll take you only a few clicks to do it. You can access the DNS records for all domain addresses and subdomains hosted inside your account through the Hepsia Control Panel that comes with every single plan and adding a new record is as basic as clicking on a button, choosing the type, that will be CNAME in this case, entering the actual record value and saving the change. If you've never added this kind of record before, you will find a Help section with a detailed video tutorial which you can watch, or you can just contact us and we will help you with this task. If you have created a website through another company, you want to use a private URL for your webmail or you want to designate a subdomain for use with the services of a different provider, like Google Apps, all it takes is setting up a CNAME record with a few clicks within your CP.
CNAME Records in Semi-dedicated Servers
If you have a semi-dedicated server from our company and you want to set up a CNAME record, it will require only a couple of clicks to complete this task. The plans are handled via our in-house built Hepsia hosting CP in which you will see a section committed to the DNS records of the domain names and subdomains hosted in the account. To set up a CNAME record, you'll simply have to choose the record type and the hostname (domain or subdomain), enter where the latter is going to be directed to and save the change. The new record will be active almost right away in our system and will propagate worldwide within several hours. Changing or deleting an existing CNAME record in the account is just as easy and takes a click. In the event you experience any issues, you can go through our comprehensive help article, check out the short video on the subject that we have added in the Control Panel, or simply contact us for assistance.