The administration of all hosting-related factors is done through a software tool called ‘Control Panel’. There are several types that offer more or less functions, but in most cases, they all permit you to control website files, to set up email addresses and databases, to look at account usage stats or how much traffic your visitors have generated. You'll be able to execute these actions via buttons and menus, and you shall feel as if you’re managing your own PC. The billing part is normally managed via a separate system, which may include domain registrations also - if the company offers this type of services. In some cases, trouble tickets may be opened usingexactly the same system, while in others, this may be performed using a different support interface, so you might end up employing 3 user interfaces with a single website hosting account.