Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What type of services in particular could VPS and dedicated server users take advantage of?
When you acquire your own hosting server, you'll have more flexibility in regards to what you'll be able to install and run when compared to a shared Internet hosting account. With a shared service, you have access only to your own account, hence you're not able to install server-side software. Although this is not a concern for the majority of script-driven applications, there are several that have certain requirements and need certain software to be present on the web server either for some additional features or for them to work at all. If you have practical knowledge, you will not have any difficulties to run the server, but if you don't, you may simply not have the knowledge to manage everything and use the script apps you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can arrange everything for you and assist you with any difficulties that you could come across.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with several clicks whenever you require it and irrespective of the VPS servers
package you have selected. This could be done either during the order procedure in case you think that you'll require support from the very start or later from the VPS billing CP if you have issues with any program on the hosting server. Our experienced administrators can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes an hour of custom work and you can use it whenever you want. Most tasks take less than that, so the remaining time shall be available for the future and you shall be able to see it in the billing CP all the time. You can use the upgrade as a separate service or on top of the 30 minutes of custom work that are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
In the event that you require our upgrade for any reason, you'll be able to add it to your dedicated server
with a few mouse clicks through your billing Control Panel or if you will need some custom work on the server the minute it's set up, you can get the upgrade during the signup procedure and inform us what do you require to be performed, so everything shall be ready once your server is working. 60 minutes of custom work are included to your account each time you acquire the upgrade, so you can take full advantage of this service as often as you require. If some task requires less time to be performed, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to concentrate on developing and promoting your websites without spending time on maintaining the dedicated hosting server or the software set up on it. You'll be able to take full advantage of it if you also use our Managed Services upgrade, but the 30 min it provides aren't enough to perform all of tasks which you require.