Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help section integrated into our Web Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed toward resolving any common problem that you could possibly face, they are compiled by our support team of well–trained technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a selection of how–to video tutorials that visually demonstrate how to tackle a common issue connected with your Linux shared website hosting service account. You can find the tutorial videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 client support service and a sixty–minute support ticket response time guarantee. Our competent technicians will be at your disposal 7 days a week to answer your enquiries and to remedy any problem that you may run into. Just open a client support ticket from the Help Center section and we will reply immediately.