Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing high quality support without delay is our top priority, so that we support each Linux shared website hosting service plan with a 1–hour ticket reaction guarantee. At the time you post a ticket or drop an email, our customer tech support team will do their best to present the most acceptable answer to your situation and to supply you with assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our staff of technicians is going to be on–line for you 24x7x365 to react to all of your queries and to fix any trouble that you might have. You also can send us a customer assistance ticket from your Web Hosting Control Panel or drop an email any moment. Moreover, on working days, you can easily phone us or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while operating within the Control Panel, you’ll be able to always select the Help control key and find your question in the group of posts that will came up. We have as well turned almost all of the articles and reviews into videos. The list of instructional videos will come up if you select the Videos option located in each section.