1 hour ticket response
Timely support is our main task and that is why we have a team of accomplished customer support engineers who are eager to provide a rapid solution to any question that you may possibly have. Just send your helpdesk ticket from the Web Hosting Control Panel and we will get back to you within 60 minutes at the latest. In fact, we strive hard and aim for a twenty–minute response time.
A Premium–Quality Help Desk Support Service
Each member of our client service staff has lots of years of experience in the Linux shared website hosting service field and the majority of them have been with us for at least 5 years. They are all eager to respond to all your questions in the most proficient manner possible.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a given service, we have implemented a really user–friendly Help Center section in the Web Hosting Control Panel. You can search through a wide collection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. database or check out our instructional video tutorials.