A 1–hour Ticket Reply Warranty
Each ticket that you send to the technical assistance Department will be answered in approximately one hour. The basic requests shall be addressed straight away. Nevertheless, if the support request you have sent calls for help from a licensed technician, we are going to forward the ticket to him and will inform you about the postponement.
Qualified Tech Help And Support Service
Our client help and support Dept will be on shift for you 24x7x365 to to take care of all assistance demand tickets that you send. We offer tech assistance for the software packages that are installed in advance on your hosting server. These include our in–house designed Web Hosting Control Panel, the selected Operating System as well as the server administration panel (depending on the VPS type).
An Informative Help Section
In the Web Hosting Control Panel that is available gratis along with your virtual server, you can find an insightful Help section, that features all that you should have knowledge of when working with your sites and applications. We have incorporated a wide array of how–to articles and video courses that illustrate the primary web site supervision responsibilities in an easy to read form.